Bajj Privacy Policy — Your Information Is Safe With Us
Last Updated: 2025
What Information We Collect and Why
Personal Identification Information
When you create an account on the bajj platform, your name, email address, mobile number, and date of birth are collected. This information is essential for verifying your identity and securing your account. The identity verification process is conducted in compliance with applicable laws and regulations in Bangladesh. The information you provide is never sold or transferred to any third party. We only collect what is genuinely necessary to provide our services. You may request to update or correct your information at any time.
Financial & Transaction Information
Necessary payment information is collected during deposits and withdrawals, but full card numbers or bank PINs are never stored. Transaction records are used solely for dispute resolution, fraud prevention, and regulatory compliance. All financial data is protected with industry-standard encryption technology. bajj ensures secure transactions via popular Bangladeshi payment methods including bKash, Nagad, and Rocket. Regular security reviews are conducted to prevent unauthorized access to financial data. If suspicious activity is detected, account protection measures are triggered automatically.
Device & Browsing Information
While using bajj, your IP address, browser type, operating system, and session information may be collected automatically. This technical data is used to improve platform performance and resolve technical issues quickly. Cookies are used to remember login sessions and save user preferences — they do not contain any sensitive information. You can manage cookies through your browser settings, though some features may become limited as a result. When using the app on a mobile device, minimal device ID-related information may be collected, used solely for security purposes. Analytical data is processed only in aggregate and no individual user is directly identified.
Your Rights & Our Responsibilities
Right to Access and Delete Data
Every user of bajj has the right to view, correct, and delete their data under certain conditions. You may contact our support team to request corrections to any information. Some data may be required to be retained for a specified period to fulfill legal obligations. Requests for data deletion are processed within 30 business days of receipt. You will receive regular updates on the progress of your request.
Opt Out of Marketing Communications
If you do not wish to receive promotional messages from bajj, you have the option to opt out at any time. Every marketing message sent via email or SMS includes an easy unsubscribe option. Opting out will only stop promotional messages — essential transaction-related notifications will continue. Requests to change your communication preferences take effect within 48 hours. Your communication preferences can be changed again at any time.
Data Sharing Policy
Bajj never sells your personal information to any third party for commercial purposes. Information is not disclosed except when required by legal obligations or regulatory authority requests. Only the minimum necessary information is shared in a limited manner with trusted partners for payment processing. All partners sign strict data protection agreements and are subject to regular audits. User information is never disclosed in a way that reveals individual identity.
Policy Change Notifications
Registered users will be notified in advance of any significant changes to this privacy policy. Notification will be provided at least 15 days before the changes take effect, via email or in-app notification. If you do not agree to the updated policy, you may request to close your account. Previous versions of the policy will be retained as an archive. We will always transparently explain the reasons for any changes.
Our Commitment to Data Security
The bajj platform uses industry-standard SSL/TLS encryption to protect every user's data, ensuring maximum security during data transmission. All sensitive data stored at the server level is protected with additional layers of encryption. Our security team monitors systems 24/7 and takes immediate action upon detecting any suspicious activity. Regular third-party security audits are conducted to ensure our systems remain protected against the latest threats. Two-factor authentication is in place for account protection, effectively preventing unauthorized access.
Have a Question?
If you have any questions or concerns about this privacy policy, please contact our support team. We are committed to providing prompt and effective assistance, keeping the needs of users in Bangladesh in mind. Your privacy is our highest priority.
Email: [email protected]